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Hotel CRM

Your guests, more engaged than ever

Transform every interaction into an experience that matters. Bowo puts the power of data at your service for an unprecedented customer relationship.

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1.
Uncover the potential of each client with unified information

Ensure a 360° view of each client for optimized management.

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Enriched Guest Profile

Discover every facet of your clients with enriched profiles that capture their preferences, history, and expectations, for a tailored experience right from the start.

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Dynamic Questionnaires

Anticipate your clients' desires and measure their satisfaction with pre-stay and post-stay questionnaires, turning every feedback into an opportunity for improvement.

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Staff Comments

Your staff can add their observations and recommendations directly into the customer profile, for an ever more personalized and attentive service.

An Optimized Guest Journey

Eliminate frictions and annoyances in just a few clicks, for your guests' comfort.

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Booking confirmation email

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Pre-stay questionnaire

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Online check-in

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Digital key

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Orders & Bookings

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Centralized exchanges

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Post-stay and E-reputation

2.
Speak directly to the hearts of your guests

Personalization is the key to captivating interactions.

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Targeted Marketing Campaigns

Leverage the full potential of your customer data with finely targeted marketing campaigns, designed to reach every customer segment with the right offer at the right time.

Bowo • Domotique Partenaires Jarvis Icône

Personalized Communication

Elevate your communication beyond the conventional by addressing each client with personalized messages that resonate with their preferences and stay history.

Bowo • Domotique Partenaires Jarvis Icône

Upselling

Trigger natural upselling opportunities by offering additional services and exclusive experiences.

Bowo • Domotique Partenaires Jarvis Icône

Targeted Marketing Campaigns

Leverage the full potential of your customer data with finely targeted marketing campaigns, designed to reach every customer segment with the right offer at the right time.

Bowo • Domotique Partenaires Jarvis Icône

Personalized Communication

Elevate your communication beyond the conventional by addressing each client with personalized messages that resonate with their preferences and stay history.

Bowo • Domotique Partenaires Jarvis Icône

Upselling

Trigger natural upselling opportunities by offering additional services and exclusive experiences.

Bowo • Domotique Intégrations à la demande Icône

3.
Goodbye to one-by-one emails: hello efficiency!

Whether it's booking reminders, pre-arrival information, or post-stay follow-ups, automation ensures these essential interactions are never missed.

Bowo • Domotique Intégrations Hotel Paradiso Icône

Workflows

Develop automated communication workflows to inform clients, thank them, collect feedback, and encourage new bookings.

Bowo • Domotique Intégrations Louvre hotels group Icône

Emails & SMS & WhatsApp

The last email still not opened? Simply set up the sending of other types of communication (SMS, WhatsApp) to maximize your reach.

Bowo • Domotique Intégrations Aiden by best western Icône

E-reputation & Loyalty

Don't stop your communication when your clients leave. Bowo helps you maintain the connection for future bookings.

FAQ

Frequently Asked Questions

Features, setup, troubeshooting, advantages… you have questions? We have answers.

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What devices can the solution control?

Do you do all the installation yourselves?

I don't know a hotel automation provider, how do I go about it?

Can my client control the equipment in other rooms?

Contact us

Your concerns

matter to us.

Talk us about your establishment, your need, your guests.

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