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Bowo • Guest Icône

Guest journey

The guest experience

first and foremost

Boost your reputation and build loyalty by giving your guests a 5-star experience.

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Bowo • Guest Journey
Bowo • Expérience Bénéfices Icône

1.

Engage, entertain, retain,

the winning combo for your clients

Before, during and after the stay, we are redefining the boundaries of hospitality.

Bowo • Expérience Bénéfices Personnalisation Icône

Stand out from the rest

When making their choice, 86% of travellers prefer customised products and services.

Bowo • Expérience Bénéfices Sur mesure Icône

A bespoke solution

Bowo adapts to your establishment and your guests' expectations. The result: a bespoke solution for you and for them.

Bowo • Expérience Bénéfices Pertinence Icône

Upsell

75% of guests say they are prepared to pay more for personalised recommendations.

Bowo • Expérience Bénéfices Fidélisation Icône

Building loyalty

Offer them a stay that suits them and they will want to come back. It's as simple as that.

Bowo • Expérience Check in Icône

Pre-stay

Successful online check-in

Online check-in includes all of the options you might need.

Bowo • Expérience Check in Données Icône

Client data collection

Bowo • Expérience Check in Scan Icône

Document scans

Bowo • Expérience Check in Acompte Icône

Down payment

Bowo • Expérience Check in Offres Icône

Marketing

Bowo • Expérience Information Icône

Information & Communication

2.

You're in touch, they're in control

Our solution allows you to communicate efficiently with your guests, but gives them the freedom to choose the services they want to use.

Bowo • Expérience Information Directory Icône

Room directory

Save time and paper by opting for a digital room directory!

Bowo • Expérience Information Guide Icône

City guide

The best addresses and your favourites in the vicinity.

Bowo • Expérience Information Partenaires Icône

Your partners

Visibility for your external partners, your ecosystem.

Bowo • Expérience Information SMS Icône

Real time data

Weather, flights, traffic... give your guests the real-time information they need.

Bowo • Expérience Information Appels Icône

Phone calls

Your guests get in touch with your different services directly using the application.

Bowo • Expérience Information Notifications Icône

Push notificaitons

Birthdays, special deals, the evening menu: play the proximity card with personalised notifications.

Bowo • Expérience Information SMS Icône

SMS & Whatsapp

Send messages to your guests using tools they are familiar with.

Bowo • Expérience Information Chat Icône

Chat

Live or automated, a chat is a great way to stay in touch at all times.

Bowo • Expérience Information Directory Icône

Room directory

Save time and paper by opting for a digital room directory!

Bowo • Expérience Information Guide Icône

City guide

The best addresses and your favourites in the vicinity.

Bowo • Expérience Information Partenaires Icône

Your partners

Visibility for your external partners, your ecosystem.

Bowo • Expérience Information SMS Icône

Real time data

Weather, flights, traffic... give your guests the real-time information they need.

Bowo • Expérience Information Appels Icône

Phone calls

Your guests get in touch with your different services directly using the application.

Bowo • Expérience Information Notifications Icône

Push notificaitons

Birthdays, special deals, the evening menu: play the proximity card with personalised notifications.

Bowo • Expérience Information SMS Icône

SMS & Whatsapp

Send messages to your guests using tools they are familiar with.

Bowo • Expérience Information Chat Icône

Chat

Live or automated, a chat is a great way to stay in touch at all times.

Bowo • Expérience Upsell Icône

3.

Orders & Bookings

A good Upsell strategy covers the entire duration of the stay! A click of a button gives your clients access to all of the activities your establishment provides. Selling has never been so efficient, thanks to the secure payment system.

Bowo • Expérience Upsell Restaurant Icône

Room service

Sell more, save on paper and time and observe social distancing… who could ask for more?

Bowo • Expérience Upsell Réservation Icône

SPA bookings

Manage your schedule without third party tools, generate additional turnover, and make it easier to access the different services.

Bowo • Expérience Upsell Boutique Icône

Online store

Promote your souvenir articles or SPA products. Share them with your guests.

Bowo • Expérience Upsell Restaurant Icône

Restaurant reservations

A simplified reservation module ensures you observe social distancing, but keep information circulating.

Bowo • Expérience Upsell Réservation Icône

Bookings through external modules

The Fork, Zenchef... Our solution handles all of your table reservations.

Bowo • Expérience Upsell Voiturier Icône

Valet parking

Provide the luxury and comfort of a valet parking service.

Bowo • Expérience Upsell Billeterie Icône

Ticketing & shows

It's never been so easy to get a seat.

Bowo • Expérience Upsell Plus Icône

And more ...

The guest experience is improved, and you open up new profitability oppotunities through partners that your guests appreciate.

Bowo • Expérience Paiement Icône

Online payment

Simple,

secure payment

Bowo interfaces with all of your payment systems, in total security. Guests pay with the click of a button, anytime.

Bowo • Expérience Paiement API Icône

API connections

Efficient and easy to use, the Bowo solution handles online payments and manages activity in real time.

Bowo • Expérience Expérience Icône

4.

An enhanced experience

Entertainment is a key element to a successful experience. Bowo puts you in charge of the fun.

Bowo • Expérience Expérience Presse Icône

Digital press

The premium version gives access to more than 7000 French and foreign press publications.

Bowo • Expérience Expérience TV Icône

TV cast

Show Netflix, Molotov and others directly on connected TVs.

Bowo • Expérience Expérience VOD Icône

VOD

VOD content (films, series... ) are exclusively available via our solution.

Bowo • Expérience Expérience Son Icône

A sound experience

Spotify, Deezer or in-house playlists, your guest choose the soundtrack to their stay.

Bowo • Expérience Expérience Domotique Icône

Room automation - a new experience

Our solution adapts to tomorrow's technologies. We help you equip your establishment with room automation so you can offer your guests a made-to-measure experience.

FAQ

Frequently Asked Questions

Features, setup, troubeshooting, advantages… you have questions? We have answers.

See more

How can I give my guests access to the application?

How are languages handled?

Can I choose the places of interest in the City Guide?

Is the solution secure?

I can't find my partner in the list

What is the feedback from guests?

Contact us

Your concerns

matter to us.

Talk us about your establishment, your need, your guests.

Bowo • Contact Appel Icône Call us

+33 1 71 27 52 70

Bowo • Contact Message Icône Email us

hello@bowo.fr

Bowo • Contact Démonstration Icône Try us

This way for your demo!

Bowo • Vide