Guest journey
The guest experience first and foremost
1.
Engage, entertain, retain,
the winning combo for your clients
Before, during and after the stay, we are redefining the boundaries of hospitality.
Stand out from the rest
When making their choice, 86% of travellers prefer customised products and services.
A bespoke solution
Bowo adapts to your establishment and your guests' expectations. The result: a bespoke solution for you and for them.
Upsell
75% of guests say they are prepared to pay more for personalised recommendations.
Building loyalty
Offer them a stay that suits them and they will want to come back. It's as simple as that.
Pre-stay
Successful online check-in
Online check-in includes all of the options you might need.
Client data collection
Document scans
Down payment
Marketing
Information & Communication
2.
You're in touch, they're in control
Our solution allows you to communicate efficiently with your guests, but gives them the freedom to choose the services they want to use.
Room directory
Save time and paper by opting for a digital room directory!
City guide
The best addresses and your favourites in the vicinity.
Your partners
Visibility for your external partners, your ecosystem.
Real time data
Weather, flights, traffic... give your guests the real-time information they need.
Phone calls
Your guests get in touch with your different services directly using the application.
Push notificaitons
Birthdays, special deals, the evening menu: play the proximity card with personalised notifications.
SMS & Whatsapp
Send messages to your guests using tools they are familiar with.
Chat
Live or automated, a chat is a great way to stay in touch at all times.
Room directory
Save time and paper by opting for a digital room directory!
City guide
The best addresses and your favourites in the vicinity.
Your partners
Visibility for your external partners, your ecosystem.
Real time data
Weather, flights, traffic... give your guests the real-time information they need.
Phone calls
Your guests get in touch with your different services directly using the application.
Push notificaitons
Birthdays, special deals, the evening menu: play the proximity card with personalised notifications.
SMS & Whatsapp
Send messages to your guests using tools they are familiar with.
Chat
Live or automated, a chat is a great way to stay in touch at all times.
3.
Orders & Bookings
A good Upsell strategy covers the entire duration of the stay! A click of a button gives your clients access to all of the activities your establishment provides. Selling has never been so efficient, thanks to the secure payment system.
Room service
Sell more, save on paper and time and observe social distancing… who could ask for more?
SPA bookings
Manage your schedule without third party tools, generate additional turnover, and make it easier to access the different services.
Online store
Promote your souvenir articles or SPA products. Share them with your guests.
Restaurant reservations
A simplified reservation module ensures you observe social distancing, but keep information circulating.
Bookings through external modules
The Fork, Zenchef... Our solution handles all of your table reservations.
Valet parking
Provide the luxury and comfort of a valet parking service.
Ticketing & shows
It's never been so easy to get a seat.
And more ...
The guest experience is improved, and you open up new profitability oppotunities through partners that your guests appreciate.
Online payment
Simple,
secure payment
Bowo interfaces with all of your payment systems, in total security. Guests pay with the click of a button, anytime.
API connections
Efficient and easy to use, the Bowo solution handles online payments and manages activity in real time.
4.
An enhanced experience
Entertainment is a key element to a successful experience. Bowo puts you in charge of the fun.
Digital press
The premium version gives access to more than 7000 French and foreign press publications.
TV cast
Show Netflix, Molotov and others directly on connected TVs.
VOD
VOD content (films, series... ) are exclusively available via our solution.
A sound experience
Spotify, Deezer or in-house playlists, your guest choose the soundtrack to their stay.
Room automation - a new experience
Our solution adapts to tomorrow's technologies. We help you equip your establishment with room automation so you can offer your guests a made-to-measure experience.
Frequently Asked Questions
Features, setup, troubeshooting, advantages… you have questions? We have answers.
See moreContact us
Your concerns
matter to us.
Talk us about your establishment, your need, your guests.
