a hotel's service,
without a 24/7 front desk.
Self-service check-in, digital keys, AI on the front line: the app does the welcome work, your teams focus on what has value. And the guest never queues.
30 minutes, with your PMS and your real topics. No commitment.
they already work with Bowo
arrival without a counter
Identity scanned in advance, digital key sent when the unit is ready, access instructions in the app: the guest arrives at 11pm, everything goes smoothly.
- complete online check-in
- Salto, ASSA ABLOY, Vikey locks
- late arrivals without staff
an autonomous guest, not an abandoned one
Wifi, washing machine, the bakery around the corner: the app answers before the phone rings. And when it is serious, the team takes over, alerted at the right moment.
- unit and neighbourhood guides
- AI 24/7, human escalation
- translated messaging
operations run tight
Cleanings triggered by departures, maintenance reported by photo, statuses synchronised: unit turnaround is steered without an Excel sheet.
- automatic cleaning rounds
- maintenance tickets linked to the unit
- real-time statuses
the modules
that do the work.
Your guests complete their details and scan their documents before arrival. Fewer formalities at the front desk, more time to welcome them.
learn more →WhatsApp, SMS, emails and OTA messaging come together in one inbox. Every exchange is visible, whatever the channel.
learn more → Ouverture de porteSalto, ASSA ABLOY and Vikey connected locks: the digital key lands in the Guest App as soon as the room is ready. The guest walks in, without stopping at the desk.
learn more →Digital key, room service, spa, activities, city guide: your hotel fits in the guest's phone, with no download and in your colours. Your guests gain autonomy. You gain upsell.
learn more →It answers guests 24/7 in their language, remembers their preferences, keeps your app content up to date and prepares your review replies. Your teams approve, and take over whenever the human touch makes the difference.
learn more →the proof
the stay sells before arrival.
the context. Urban houses, short stays: once the guest has arrived, the sales window is almost closed. Everything plays out before, in the days between booking and arrival.
the setup. Systematic online check-in and, along the journey: an upgrade if the higher category is free, breakfast, treatments. Every offer lands while the guest's mind is on the trip.
the result. €32,000 of additional revenue captured before the guest even walks through the door, and front desks relieved of administrative check-in.
“Everything is offered between booking and arrival, while the guest is preparing their stay.”
MADEHO · Parisian collection
read the case study →live in 15 days, without an IT project
we connect
PMS connected, content carried over, app set up in your colours: our team in Paris does the installation with you, in a few days.
we train your teams
Front desk, housekeeping, management: each team is trained on its scope. One hour per team is enough, the interface does the rest.
your guests open it
QR codes in the rooms, a link in the emails: the system enters the stay without asking anything of anyone. And the Bowo team stays around afterwards.
the other segments
No need for an IT department to offer a group's experience: an app in your colours, a back office that talks to your PMS, and a team in Paris that sets you up in a few days.
discover → role Groups & collectionsEach property keeps its identity, its menu, its tone.
discover → role Resorts & luxuryA resort is ten services in one place.
discover →your guests deserve better.
600+ hotels, 28 countries, 13.5 million guests. A personalised 30-minute demo, focused on your property and your priorities.
No commitment.