a hotel's service,
without a 24/7 front desk.

Self-service check-in, digital keys, AI on the front line: the app does the welcome work, your teams focus on what has value. And the guest never queues.

30 minutes, with your PMS and your real topics. No commitment.

they already work with Bowo

OdalysEkloMADEHO1926 Collection
2 minof online check-in, no counter
24/7of welcome via the app and the AI
0compulsory night desk

arrival without a counter

Identity scanned in advance, digital key sent when the unit is ready, access instructions in the app: the guest arrives at 11pm, everything goes smoothly.

  • complete online check-in
  • Salto, ASSA ABLOY, Vikey locks
  • late arrivals without staff

an autonomous guest, not an abandoned one

Wifi, washing machine, the bakery around the corner: the app answers before the phone rings. And when it is serious, the team takes over, alerted at the right moment.

  • unit and neighbourhood guides
  • AI 24/7, human escalation
  • translated messaging

operations run tight

Cleanings triggered by departures, maintenance reported by photo, statuses synchronised: unit turnaround is steered without an Excel sheet.

  • automatic cleaning rounds
  • maintenance tickets linked to the unit
  • real-time statuses

the modules
that do the work.

ID document scanned ✓digital key sent ✓
Online check-in

Your guests complete their details and scan their documents before arrival. Fewer formalities at the front desk, more time to welcome them.

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BG
Maria G. · emailCan we arrive as early as 2pm?
Hello Maria, yes! Your room will be ready at 2pm.
answered by the front desk ✓
Maria G. · SMSFinalement on arrivera vers 22 h
Noted, the front desk is expecting you ✓
same thread, same guest
Hello Maria, settling in well? Your whole app is here ✦
WhatsApp · sent automatically on arrival
one thread per guest, whatever the channel
Communication hub

WhatsApp, SMS, emails and OTA messaging come together in one inbox. Every exchange is visible, whatever the channel.

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Ouverture de porte

Salto, ASSA ABLOY and Vikey connected locks: the digital key lands in the Guest App as soon as the room is ready. The guest walks in, without stopping at the desk.

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HÔTEL RIVOLI & SPAbonjour Camilleroom servicespa & soinsconciergerieactivitiesno download · 12 languages
Guest App

Digital key, room service, spa, activities, city guide: your hotel fits in the guest's phone, with no download and in your colours. Your guests gain autonomy. You gain upsell.

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Is the spa open tomorrow morning?
Yes, from 9am. Shall I book you a treatment?
generated by AI100 % de confiance
pages correspondantesSpa · book a treatmentopen in the app
¿El bar sigue abierto esta noche?
Sí, hasta las 23 h, en la 9.ª planta. ¿Le guardo una mesa?
generated by AIin the guest's language
páginas correspondientesMenú · Bar, 9.ª plantaabrir en la app
I'd like to extend my stay by two nights
confidence 72% · handed over to the front desk
draft · prepared for the teamGood evening! With pleasure. Can you confirm your new departure date? I'll check availability.
answers 24/7 · the team stays in control
Cross-platform AI

It answers guests 24/7 in their language, remembers their preferences, keeps your app content up to date and prepares your review replies. Your teams approve, and take over whenever the human touch makes the difference.

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+€32kof upsell before arrival

the proof

the stay sells before arrival.

the context. Urban houses, short stays: once the guest has arrived, the sales window is almost closed. Everything plays out before, in the days between booking and arrival.

the setup. Systematic online check-in and, along the journey: an upgrade if the higher category is free, breakfast, treatments. Every offer lands while the guest's mind is on the trip.

the result. €32,000 of additional revenue captured before the guest even walks through the door, and front desks relieved of administrative check-in.

“Everything is offered between booking and arrival, while the guest is preparing their stay.”

MADEHO · Parisian collection

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live in 15 days, without an IT project

01

we connect

PMS connected, content carried over, app set up in your colours: our team in Paris does the installation with you, in a few days.

02

we train your teams

Front desk, housekeeping, management: each team is trained on its scope. One hour per team is enough, the interface does the rest.

03

your guests open it

QR codes in the rooms, a link in the emails: the system enters the stay without asking anything of anyone. And the Bowo team stays around afterwards.

the other segments

your guests deserve better.

600+ hotels, 28 countries, 13.5 million guests. A personalised 30-minute demo, focused on your property and your priorities.

No commitment.

see the demo