the site's ai answers you
the detail,
at the expected level.
A resort is ten services in one place. Bowo gathers them in an app worthy of the house: spa, restaurants, activities, villas, concierge desk, in each guest's language.
30 minutes, with your PMS and your real topics. No commitment.
they already work with Bowo
the full depth of service
Cabanas, treatments, tee times, excursions: each service has its booking journey, its slots, its rules. The guest composes their stay, the house orchestrates.
- multi-service bookings
- slots and capacities per service
- automatic confirmations and reminders
personalisation, systematic
The profile remembers everything: the favourite table, the allergy, the birthday. On the tenth visit as on the first, the attention is there, with no feat of memory.
- preferences retained stay after stay
- VIP and repeater segments
- daily briefs for the teams
discreet, multilingual, impeccable
The Japanese guest writes in Japanese, the butler replies in their own language. The app stays understated, in your image: luxury is everything working without being seen.
- 12 languages, invisible translation
- design in the house's identity
- tablets in rooms and villas
the modules
that do the work.
Claire Martin4th stay · direct booking · foodies segment
Thomas Lefèvre2nd stay · via Booking · business segmentCentralise your guest data and send targeted, personalised communications. 360° profiles, segments, automations... So every guest feels recognised and expected.
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taxi 6:30am · assigned to Karim ✓table for 2 · tonight 8:30pm ✓Simplify the handling of guest requests and the follow-up of internal tasks. Every request is assigned, prioritised and tracked through to resolution. For impeccable service.
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Giulia★★★★★“Perfect welcome, thanks for the upgrade!”
reply drafted by the ai ✓Understand what pushes your ratings up or down, identify priorities and, with the AI, prepare every reply in your brand's tone.
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rm 41 · stayover · ready ✓rm 12 · departure · in progressRoom statuses and maintenance jobs in real time, synchronised with your PMS. The head housekeeper and the front desk read the same thing at the same moment.
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Spa · book a treatmentopen in the app
Menú · Bar, 9.ª plantaabrir en la appIt answers guests 24/7 in their language, remembers their preferences, keeps your app content up to date and prepares your review replies. Your teams approve, and take over whenever the human touch makes the difference.
learn more →the proof
the app became a revenue centre.
the context. A house of character, an international clientele, teams pulled in every direction. The front desk phone rang for everything: a towel, a taxi, a table. The service kept up, but at the cost of permanent tension.
the setup. An app in the hotel's brand, room service and spa ordered directly, in-room payment, a ticketed concierge desk. Every request arrives framed, paid, routed. The teams handle instead of taking notes.
the result. In 2025, €142,278 of additional revenue went through the app. The basket builds itself, including at night, including in English, Spanish or Portuguese.
“Room service, spa, experiences: everything is ordered and paid from the room. Upsell is a revenue line in its own right.”
1926 Le Soleil · Basque coast
read the case study →live in 15 days, without an IT project
we connect
PMS connected, content carried over, app set up in your colours: our team in Paris does the installation with you, in a few days.
we train your teams
Front desk, housekeeping, management: each team is trained on its scope. One hour per team is enough, the interface does the rest.
your guests open it
QR codes in the rooms, a link in the emails: the system enters the stay without asking anything of anyone. And the Bowo team stays around afterwards.
the other segments
No need for an IT department to offer a group's experience: an app in your colours, a back office that talks to your PMS, and a team in Paris that sets you up in a few days.
discover → role Groups & collectionsEach property keeps its identity, its menu, its tone.
discover → role Aparthotels & residencesSelf-service check-in, digital keys, AI on the front line: the app does the welcome work, your teams focus on what has value.
discover →your guests deserve better.
600+ hotels, 28 countries, 13.5 million guests. A personalised 30-minute demo, focused on your property and your priorities.
No commitment.