distinct houses,
central steering.
Each property keeps its identity, its menu, its tone. The group keeps the hand: standards, consolidated data, one-click rollouts across the whole estate.
30 minutes, with your PMS and your real topics. No commitment.
they already work with Bowo
one brand per house
Distinct apps, distinct content, distinct teams: each hotel lives its life. Headquarters sees everything, compares everything, harmonises what should be.
- one app per property
- group templates, adaptable
- rights per role and per hotel
consolidated data
Guest profiles, in-app revenue, ratings, team workload: the group dashboard aggregates everything, property by property, with no manual exports.
- consolidated multi-hotel reporting
- internal benchmarks
- exports and CDP connection
roll out fast, everywhere
A new spa offer, a new arrival journey: you build it once, you push it to ten houses. Onboarding a new hotel takes days, not months.
- multi-property rollouts
- multiple PMS integrations (Opera, Mews…)
- dedicated group support
the modules
that do the work.
Centralise your guest data and send targeted, personalised communications. 360° profiles, segments, automations... So every guest feels recognised and expected.
learn more →WhatsApp, SMS, emails and OTA messaging come together in one inbox. Every exchange is visible, whatever the channel.
learn more →“Perfect welcome, thanks for the upgrade!”
reply drafted by the ai ✓Understand what pushes your ratings up or down, identify priorities and, with the AI, prepare every reply in your brand's tone.
learn more →Simplify the handling of guest requests and the follow-up of internal tasks. Every request is assigned, prioritised and tracked through to resolution. For impeccable service.
learn more →It answers guests 24/7 in their language, remembers their preferences, keeps your app content up to date and prepares your review replies. Your teams approve, and take over whenever the human touch makes the difference.
learn more →the proof
the tablet is part of the experience.
the context. A strong concept, young international guests, a promise of total experience. The hotel wanted an in-room object worthy of the place, not a laminated binder.
the setup. One tablet per room, an interface in the MK2 design, room service and services ordered directly, messaging with the front desk. The Bowo back office orchestrates everything.
the result. Every guest uses it, satisfaction exceeds 95%, and the teams have one channel instead of ten points of contact.
“The tablet is part of the experience: all our guests use it, and our teams gained a single channel.”
MK2 Hotel Paradiso · Paris
read the case study →live in 15 days, without an IT project
we connect
PMS connected, content carried over, app set up in your colours: our team in Paris does the installation with you, in a few days.
we train your teams
Front desk, housekeeping, management: each team is trained on its scope. One hour per team is enough, the interface does the rest.
your guests open it
QR codes in the rooms, a link in the emails: the system enters the stay without asking anything of anyone. And the Bowo team stays around afterwards.
the other segments
No need for an IT department to offer a group's experience: an app in your colours, a back office that talks to your PMS, and a team in Paris that sets you up in a few days.
discover → role Aparthotels & residencesSelf-service check-in, digital keys, AI on the front line: the app does the welcome work, your teams focus on what has value.
discover → role Resorts & luxuryA resort is ten services in one place.
discover →your guests deserve better.
600+ hotels, 28 countries, 13.5 million guests. A personalised 30-minute demo, focused on your property and your priorities.
No commitment.