the site's ai answers you
interactive tv: the in-room screen,
finally in your brand.
A personalised good evening, room service, spa, activities: the in-room TV becomes a service and sales channel, managed remotely from the back office.
30 minutes, with your PMS and your real topics. No commitment.
HÔTEL RIVOLI & SPAbonsoir Camilleroom service · spa · your stayhow it works
what the guest experiences, what your team controls
The life of a screen, from entering the room to the weekend promotion. Everything comes from the PMS and the back office, nothing is managed room by room.
The door opens, the screen greets them by name, in their language, with your visual. The tone of the stay is set before the suitcase is down.
The welcome personalised itself: the PMS passed the name, the language, the room. Nothing to type, ever.
Room directory, spa hours, local tips: everything they used to look for in the binder is on screen, up to date.
The front desk answers fewer questions at the counter. Content is edited from the back office, not room by room.
Room service at 10pm, a treatment for tomorrow: they order from the bed, on the same catalogue as the app.
The order arrives paid and routed to the right team, like the app's. One more channel, zero extra management.
This weekend, the spa offer shows when the screen turns on. Impossible to miss, easy to book.
Marketing changed the screen of 60 rooms in two clicks, from the back office. Usage statistics per screen say what worked.
what it changes.
The same app, read by three different pairs of eyes in your house.
for the general manager
an in-room sales channel
The screen you have already paid for becomes a point of sale: room service, spa and experiences are ordered and paid from the TV, and every euro reads in the back office, next to the app's. Without buying a new fleet: recent screens are compatible in most cases.
- orders paid from the room
- revenue tracked in the back office
- existing screens usually compatible
At MK2 Hotel Paradiso, 100% of guests use it.
goes further with the guest app →for the front desk
fewer questions at the counter
Spa hours, wifi code, room directory: the answers are on screen, in the guest's language, before the phone rings. Orders placed from the TV arrive framed, paid, in the same back office as everything else. The front desk welcomes, the screen informs.
- room directory on screen, always up to date
- answers in the guest's language
- orders framed, paid, routed
At MK2 Hotel Paradiso, satisfaction exceeds 95%.
goes further with the concierge desk →for marketing
promotions you control
The weekend offer, the new treatment, the event of the month: you decide what the screen highlights, by room, by floor or by hotel, and you change it in two clicks. Usage statistics per screen say what is seen, and what is ordered.
- remote rollout in two clicks
- targeting by room, floor or hotel
- usage statistics per screen
The same catalogue as the app, opened every day by 80% of guests.
goes further with crm & campaigns →it plugs into what you already have
PMS, payment, locks, messaging: data flows both ways from day one.
the proof
at MK2 Hotel Paradiso, the screen is part of the experience
The world's first cinema hotel turns every room into a private screening room. It wanted an in-room object worthy of the place, not a laminated binder.
One Bowo tablet per room, in the MK2 brand: room service, screenings, services, translated messaging with the front desk. The back office orchestrates everything.
100% of guests use it, satisfaction exceeds 95%, and the teams have a single channel instead of ten points of contact.
“The tablet is part of the experience: all our guests use it, and our teams gained a single channel.”
MK2 Hotel Paradiso · Paris
read the case study →See also: 1926 Le Soleil, €142,278 of in-app upsell · MADEHO, €32,000 of upsell before arrival.
the questions
we get asked.
And if yours is not here, ask it in a demo: 30 minutes, with your PMS and your real topics.
request a demo“we would have to change every television.”
Rarely: most recent screens are compatible. We validate your fleet during onboarding, room by room, before any commitment. If a few screens need upgrading, you know in advance, precisely. At MK2 Hotel Paradiso, the system runs in every room, with 100% usage.
“nobody uses hotel TV.”
Nobody uses a TV that only offers channels. When the screen greets the guest by name and is used to order room service, usage changes in nature: at MK2 Hotel Paradiso, 100% of guests use it and satisfaction exceeds 95%.
“yet more content to maintain.”
No: it is the same catalogue as the guest app, managed once in the back office. An updated menu or a weekend offer shows everywhere, app and screens, with no double entry. One more channel, zero extra management.
“my teams won't have time to run this.”
There is nothing to run day to day: the welcome personalises itself from the PMS, the catalogue lives its life. A highlight rolls out to 60 rooms in two clicks, from the same back office as everything else. It is less work, not more.
do the televisions need replacing?
Rarely: most recent screens are compatible. We validate your fleet during onboarding.
is the content the same as in the app?
Yes, it is the same catalogue, managed once. A change shows everywhere.
can it be personalised per room?
Yes: a welcome in the guest's name, detected language, offers based on the profile.
does it work with our PMS?
Opera Cloud, Mews, Apaleo, Planet and others are connected as standard: the screen knows the guest's name, language and room with no re-typing. If yours is not there, we look at it together during onboarding.
continue the tour.
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