the site's ai answers you
housekeeping: rooms ready,
and everyone knows it.
Stayover ready, departure in progress, arrival priority: statuses live in real time, synchronised with the PMS, on the housekeepers' phones as at the front desk.
30 minutes, with your PMS and your real topics. No commitment.
rm 41 · stayover · ready ✓rm 12 · departure · in progresshow it works
the life of a room, from departure to key
Follow room 41, from the departure recorded in the PMS to the digital key in the next guest's phone.
Room 41 appears in the round, as a priority stayover: the PMS announced a 3pm arrival. The day reads on the phone.
Nothing to dictate over the walkie-talkie: the round built itself on the day's departures, stayovers and arrivals.
The housekeeper moves 41 to “in progress” from her phone, in her language, in two taps. She does not go back down to tell anyone.
The board updates to the second. You know what to tell the guest who shows up early, without calling the floors.
Status “ready”, and on the way a photo of the dead bulb: the maintenance ticket goes out, linked to room 41.
The PMS receives the status with no re-typing, the room goes back on sale. Maintenance is already notified, photo attached.
Nobody presses anything: the “ready” status was enough. The round continues, reorganised if the day moves.
The digital key goes out to the next guest's phone. Whether they arrive at 3pm or 11pm, everything is ready, with no queue at the desk.
what it changes.
The same app, read by three different pairs of eyes in your house.
for the general manager
rooms that turn around faster
A room ready earlier is an early arrival accepted, a sale that does not get blocked, a digital key that goes out without intervention. Time per room is measured, rounds are sized on reality, and the PMS stays the source of truth, with no double entry anywhere.
- time per room measured
- rounds sized on reality
- zero double entry with the PMS
1,300+ hotels in 28 countries run on the same back office.
goes further with the guest app →for the front desk
no more chasing statuses
“Is 41 ready?”: the answer is on the screen, to the second, with no walkie-talkie and no call to the floors. Early arrivals are handled with confidence, the digital key goes out on its own, and the guest waiting at the desk for a room that is already ready becomes a memory.
- statuses visible to the second
- digital key released automatically
- early arrivals handled with confidence
At MADEHO, check-in happens online in 2 minutes: the ready room triggers the rest.
goes further with online check-in →for marketing
cleanliness, the number one review topic
An impeccable room ready on time is the foundation of the rating. Issues handled before arrival avoid the review that hurts, and feedback captured during the stay gets fixed while there is still time. The quality of the floors always ends up online.
- sale blocked if not compliant
- issues handled before arrival
- feedback captured during the stay
At MK2 Hotel Paradiso, satisfaction exceeds 95%.
goes further with online reputation →it plugs into what you already have
PMS, payment, locks, messaging: data flows both ways from day one.
the proof
in an aparthotel, the ready room sends the key
An aparthotel without a night desk cannot afford a unit announced ready that is not. Unit turnaround is the heart of the business, and it used to play out over the phone.
Statuses synchronised with the PMS both ways, rounds built on the day's departures, maintenance reported by photo. When the unit goes “ready”, the digital key goes out automatically, via Salto, ASSA ABLOY or Vikey.
The guest arrives at 11pm, their key is in their phone, nobody is waiting for them at a desk: their online check-in took 2 minutes. Turnaround is steered in real time, with no compulsory night desk.
“Self-service check-in, connected locks: less staffing, more service.”
aparthotels & residences
read the case study →See also: MADEHO, online check-in in 2 minutes · MK2 Hotel Paradiso, 95% satisfaction.
the questions
we get asked.
And if yours is not here, ask it in a demo: 30 minutes, with your PMS and your real topics.
request a demo“it duplicates the PMS housekeeping module”
No: it plugs into it. Synchronisation is two-way, the PMS stays the source of truth, and a status changed on one side shows on the other to the second, with no re-typing. What Bowo adds is the interface PMS modules do not have: designed for the field, on a phone, in several languages, with the rounds, photo-based maintenance and the digital key at the end.
“my housekeepers are not comfortable with screens”
The interface was designed for them: two taps to change a status, one photo to report a fault, in their language. Training takes an hour, on a phone they already know, one per person or per floor. And if someone gets stuck, that is our problem during onboarding, not yours: a dedicated contact follows the launch.
“our printed morning sheet is enough”
It is enough until the first early departure. At 10am, the 8am sheet is already wrong, and the information travels on foot or by walkie-talkie. With living statuses, the round reorganises when the day moves, and the front desk answers the guest without calling the floors. Paper does not keep up with reality; the screen does.
“my teams will experience it as surveillance”
The tool coordinates, it does not watch: it spares the housekeeper going back down to inform, repeating over the walkie-talkie, being chased about a room that is already ready. Time per room is used to size sustainable rounds, not to punish. In the field, it is experienced as fewer interruptions, not as a time clock.
does it replace the PMS housekeeping module?
It complements it: statuses synchronise both ways, and your teams gain an interface designed for the field.
does every room attendant need equipment?
One phone per person or per floor is enough: the interface is designed to be fast, in several languages.
and maintenance?
A photo report creates a ticket linked to the room, with an optional sales block until it is resolved.
which PMSs does the synchronisation work with?
Opera Cloud, Mews, Apaleo, Planet and others, both ways: statuses, departures and arrivals flow with no re-typing. If yours is not there, we look at it together during onboarding: it is often a matter of days.
continue the tour.
The in-room TV becomes a service and sales channel: personalised welcome, room service, spa, all managed remotely from the back office.
discover → module Hotel Online ReputationManage your hotel's online reputation: reviews collected in the moment, replies drafted by the AI and approved by you, a rating steered month after month.
discover → module Hotel Guest AppThe hotel app with no download, in 12 languages, in your brand: room service, concierge, digital key. Used in 1,300+ hotels.
discover →your guests deserve better.
600+ hotels, 28 countries, 13.5 million guests. A personalised 30-minute demo, focused on your property and your priorities.
No commitment.